FAQ
1. What is your minimum order quantity (MOQ)?
We offer flexible MOQs to support both new and established buyers. Whether you’re exploring our craftsmanship for the first time or planning a large-scale order, we’ll work with you to determine the right starting point for your needs.
2. Do you offer customization for designs and packaging?
Yes! From embroidery placement to labels and tags, we customize every detail to align seamlessly with your brand identity.
3. Where do you ship from?
All orders are shipped directly from our manufacturing unit in Kanpur, Uttar Pradesh, India. We proudly ship worldwide.
4. What is your average production lead time?
Samples: 7–10 days
Small batch orders: 15–25 days
Bulk orders: Timeline varies depending on order size and design complexity
5. Are your products handmade?
Yes. Every embroidery piece is handcrafted by skilled artisans using traditional techniques, ensuring authenticity and attention to detail.
6. Can I request a sample before placing a bulk order?
Absolutely. We provide samples so you can evaluate quality, fit, and finishing before confirming your bulk order.
7. Can you handle private labeling / brand tags?
Absolutely. We offer private labelling, swing tags, and customised packaging so your brand identity remains front and centre.